Privacy statement
This statement describes which data Mr. Auction B.V. processes when you visit this website or contact us, and which rights you have. Version 5 November 2026.
Controller
Mr. Auction B.V., Edisonweg 52, 2952 AD Alblasserdam, the Netherlands, Chamber of Commerce 42116926. Phone +31 85 760 92 06, email info@mrauction.nl.
What this website processes
This website sets no cookies and uses no tracking or analytics services. If you choose light or dark display with the button in the footer, your browser stores that choice locally (localStorage, not a cookie). We do not receive it. All files, including the fonts, are served from our own server. Our hosting provider Microsoft (Azure Static Web Apps) keeps technical log files with your IP address, the time and the page requested, for security and troubleshooting. Microsoft retains these log files under its own retention policy; we have no access to them. We do not link them to you as a person.
When you call or email us
We then process your name, your contact details and the content of your message to answer your question. Legal basis: performance of a contract or our legitimate interest in answering your question. We keep messages as long as needed for handling and then for up to two years, unless a statutory retention period is longer.
Portal and auctions
For sellers' account data the privacy statement of the portal at portal.mrauction.nl applies [controle]. For bidding the privacy statement of Troostwijk Auctions applies [controle]. After the award we receive from Troostwijk the buyer's data needed for the invoice, the release of the vehicle and the services ordered [controle].
Who we share data with
Only with parties needed for the handling: Microsoft as the hosting provider of this website, Troostwijk Auctions for the auction, transport companies and document partners for the services you order, and the RDW for registration procedures. We do not sell data. Our hosting provider Microsoft may process technical data on servers outside the European Economic Area; the EU standard contractual clauses apply [besluit].
Your rights
You may request access, correction, erasure, restriction and transfer of your data and object to processing. Email info@mrauction.nl. We respond within one month. You may lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Changes
We update this statement when our way of working changes. The date at the top shows the latest version.